We are looking for a #RidiculouslyGood Teammate! Could that be you? 😎

So what does a Teammate really do? Think of yourself as the backbone of the company, not just anyone who is qualified for this role! We make sure we get the best of the bests. After all, we are a ridiculously good company with our employees being top-notch.

You are going to receive inbound and/or place outbound calls as well as provide accurate and timely responses for inquiries coming through email and live chat support channels in order to manage and resolve customer complaints. Strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.

Maybe you’re wondering; what are we looking for in a Teammate? They have to be….

An Incredible Human: someone with good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction.
Eloquent and #RidiculouslyIntelligent: A Teammate with exceptional verbal and written communication in English, focused on resolving issues well.
Flexible Teammate: Teammates should be willing to work on shifting schedules. At the same time, they must be capable of multitasking while maintaining high attention to detail!
Ready for Training: One of TaskUs’s culture statements is Continuous Self-Improvement. Teammates need to be prepared to participate in training by the Learning and Development team. Make the most out of this; it’s worth it, I promise!

What do we offer?

Prepaid medicine 100% for you, 50% for 2 members of your family.
Dental plan.
Life insurance.
Wellness programs.
People 1st culture.
2 days off.
Birthday leave.
Competitive salary + bonuses.
Growth opportunities.
Door to door transportation in limited hours.

Curious about our #RidiculouslyRefreshing team? Come Join Us!

What do we offer?

Prepaid medicine 100% for you, 50% for 2 members of your family.

Dental plan.

Life insurance.

Wellness programs.

People 1st culture.

2 days off.

Birthday leave.

Competitive salary + bonuses.

Growth opportunities.

Door to door transportation in limited hours.

Customer Service Representative - Cali Norte

About TaskUs Colombia